Terms

Terms of Service

These terms set out the rules for accessing and using the CeroCycle website and customer platform.

Agreement to these terms

By accessing or using CeroCycle, you agree to these Terms of Service. If you use the service on behalf of an organization, you confirm that you have authority to bind that organization. If you do not agree, do not use the service.

The CeroCycle service

CeroCycle is a cloud FinOps and carbon accounting platform. It can process connected billing and usage information to provide spend views, allocation, budgets, anomaly detection, forecasts, comparisons, optimization opportunities, carbon calculations and report exports.

Features and supported providers may change as the service develops. Access to particular features may depend on the customer's agreed service scope.

Accounts and authorized users

You must provide accurate information and keep account credentials secure. You are responsible for activity performed through your workspace and for ensuring that only authorized people have access. Notify us promptly if you suspect unauthorized use.

Cloud connections

You may connect cloud accounts and billing sources only when you have authority to do so. CeroCycle is designed for read-only access and does not use billing connections to modify cloud resources. You are responsible for the permissions, tags, exports and data sources you configure.

Customer data

You retain ownership of data you submit or connect. You grant CeroCycle the limited right to process that data to provide, secure and improve the service, deliver support and meet legal obligations. Our handling of personal information is described in the Privacy Policy.

Acceptable use

You must not misuse the service. Prohibited activity includes:

  • accessing cloud data or accounts without authorization;
  • interfering with security, availability or other users;
  • attempting to extract source code except where law expressly permits;
  • using the service to violate applicable law or third-party rights;
  • submitting malicious code or intentionally misleading data.

Commercial terms

Pricing, billing frequency, service scope and any renewal or cancellation terms are provided in the applicable proposal, order form or written agreement. If those documents conflict with these terms, the more specific written agreement controls for that subject.

Outputs, recommendations and decisions

CeroCycle presents measured values, calculated outputs, projections and recommendations based on available data and visible methodology. Forecasts, carbon calculations and potential savings are decision-support information, not guarantees.

You remain responsible for validating recommendations before changing infrastructure and for determining whether reports satisfy your accounting, audit, regulatory or internal requirements. The service does not provide legal, tax, investment or professional audit advice.

Third-party services

The service may interoperate with cloud providers and other third-party systems. Their terms, availability and data practices are controlled by those providers. CeroCycle is not responsible for third-party services outside its control.

Intellectual property

CeroCycle and its software, design, methodology, documentation and brand materials are protected by intellectual property laws. Except for the limited right to use the service under these terms, no ownership rights are transferred. You retain ownership of your customer data and your own materials.

Availability and changes

We work to operate the service reliably, but uninterrupted availability is not guaranteed. Maintenance, security events, provider outages or technical changes may affect access. We may update the service where needed for security, performance, compliance or product development.

Suspension and termination

Access may be suspended where reasonably necessary to address security risk, misuse, non-payment or legal requirements. Either party may end the service according to the applicable written agreement. Data export and deletion are handled subject to the agreement, our Privacy Policy and legal retention duties.

Disclaimers and liability

To the extent permitted by law, the service is provided without warranties beyond those expressly agreed in writing. Neither party is liable for indirect, incidental or consequential losses. Any additional limits or exclusions agreed in an order form or written agreement also apply.

Nothing in these terms excludes liability that cannot legally be excluded.

Governing law

Unless a separate written agreement states otherwise, these terms are governed by the laws of the Republic of Türkiye and disputes are subject to the competent courts of Istanbul, Türkiye.

Changes to these terms

We may update these terms as the service or legal requirements change. Material changes will be communicated through reasonable channels. Continued use after an updated effective date means the revised terms apply.

Contact

Questions about these terms can be sent to info@cerocycle.com or through our contact page.